Something not working?
Avail VATECH Direct-123 support — fast remote assistance when you need it, and dedicated technical service for on-site help. The quickest route is simply to call us.
Remote assistance via TeamViewer
Our support team can connect to your computer securely and resolve issues in real time, without waiting for a visit. Just follow these steps:
- 1 Download TeamViewerUse the button below to get the client.
- 2 Install and run itOpen TeamViewer on the computer with the problem.
- 3 Enter your nameSo our engineer can identify you when you connect.
- 4 Share your IDGive the ID to our customer care and wait for activation to begin screen sharing.
VATECH technical service centre
Need on-site help, or want to log an issue so it is tracked? Register your concern and our technical service team will get in touch to resolve it.
Hours of operation
Phone and email support Monday to Saturday, 8:00 AM – 8:00 PM (IST).
On-site visits
Where a problem cannot be solved remotely, an engineer comes to the clinic.
Installation & training
On-site installation and team training come with every purchase.
Register a concern
Already a VATECH customer? Raise a VATECH123 service concern below. New to VATECH? Switch tabs and we’ll arrange a demo instead.
Not a customer yet? Let’s start with a demo.
This form is for existing customers logging a service concern. If you are looking to try a VATECH system, we will bring one to your clinic and demonstrate it on your own cases — free, and with no obligation.
- An on-site demonstration at a time that suits you
- EMI options if you would like to spread the cost
- Installation and team training included with every purchase
Call Us
Email Us
Location
1016/2, 2nd Floor, S.M. Plaza, Opp CISF Complex, Mahipalpur Bypass, New Delhi - 110037, India